Lucy Rachel 55876, west 57 street Carlisle Tell. 658-997 racluy@net.com
Objectives
I am looking for a position as a field technician in order to use my gained experience in technical as well as customer service.
Summary
I am well organized, detail oriented as well as self motivated. I have more than twenty years experience in customer service in addition to technical service. I have been able to solve problems successfully and this has proven my leadership quality and team players qualities. I am experience and work under minimal supervision. I am computer literate and I do have mechanical as well as electrical skills that are customer oriented. I am also a quick learner and have the desire for personal growth.
Experience
2010 to date, field technician, FedEx Boston.
I deal with installation of hardware and upgrading the company’s online professional’s windows. I make use of the Lap link to make sure that the customers’ problems are solved faster. I am responsible for management as well as guidance of new stage field technicians.
1995-1999, field engineer, National Bank, Boston
I was concerned with ATM troubleshooting, ATM installation as well as set up and communication tools troubleshooting.
1999-2002, design engineer, ABC fire prevention, Ohio
I was responsible for designing hardware layouts as well as programming the alarm controls according to the specifications of the customers. I also offered technical support to the field personnel as well as to the electrical contractors. I analyzed the existing program of fire control and duplicated the operations in operating systems that were current and that could provide customers with upgrading paths that were affordable.
Education
Bachelor of Science in electrical engineering, Vermont University, 1996