Kennedy Jacob
22564, New Jersey
Phone: 66666-67
Mobile: 4444666
[email protected]
Objective
To provide excellent services to customers and ensure that the motor vehicles that I service are void of any mechanical problem that may threaten the lives of the passengers
Summary
A professional and qualified automotive mechanic. ASE master as well as General Motors technician who is certified and has seven years experience in high leadership position. Motivated, ability proven, goal oriented, reliable, hardworking, productive, able to provide quality work and outcomes to satisfy the consumer. Pursued an A.S degree and acquire diverse skills in electrical as well as transmission experience, extensive Cadillac and drivability.
Produced a flat rate of 65 hours per week at average performing diagnostic analysis at GM Automotive Company. Repair as well as maintenance, diesel experience, and good team leadership. Maintain very good rate of customer satisfaction with no comebacks. Easy to communicate with the customer, colleagues, service writers and subordinate staff. Known for honesty as well as integrity in all the dealings concerning the customers. Dedicated to spend even extra hours to ensure that work is done accordingly and accurately. Proper automotive problem diagnosis, providing customers with adequate information and help them make sound decisions.
Experience
Lead technician, 2005 to date, general motors, Kansas
Supervise five mechanics and four apprentices in full time basis concentrating on troubleshooting, diagnosis as well as repairing different varieties of models. Able to manage the daily schedule and all the operations concerning repair, maintenance and customer service. Evaluate the diagnosis accuracy and approve repair that are appropriately recommended. Completing the records, making sure that equipments are well maintained, warranty documentation and estimate as well as explain the repairs.
Automotive technician, 2002-2006, johns garage, Kansas
Carried out inspections on the automotives, diagnosed their faults, and made repairs. Maintained good repair records as well as records on duty hours.
Education
Associate of applied science (AAS), Washington technical college, 2005.
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