Winfred Lucy
543 streets, Washington,
Tell. 5443
[email protected]
Objective
I am searching for opportunity to work in hotel management field. I am experienced in managing the activities of the hotel and there I want to share my experiences by providing the best hotel services to the customers.
Summary
I am inspired as well as customer oriented because the customer satisfaction is my first priority as far as my job is concerned. I am efficient and I am able to improve productivity as well as the income in a short period give humble time to work. I can identify the potential opportunities in the market that favor hotel growth and I have the ability of coming up with new strategies that will help make the opportunities practical by using such opportunities to benefit the hotel.
Experience
Hotel manager, Sea wood hotels, Washington, 2007
I made sure that the staff was well trained in order to enhance their service delivery as well as profitability. I was responsible for staff controlling as well as performance evaluation of employees performance. I handled well the daily bases functions ensuring best performance, property ambience and income. Helped in food as well as beverage operations, I also ensured that assets were function well. I was also responsible for accountability, certain functions authority, defining as well as allocating resources.
Associate Hotel Manager, Blue hut Hotels 2001 to 2006, Washington.
Communicate with all the departments to make sure those customers are satisfied with the services they receive and maximum profit in addition to efficiency. Responsible for monitoring as well as guiding the hotel staff to ensure good standards I ensured high profits through labor management as well as expenditure
Education
Bachelor of arts Hotel management and tourism, 2000
Barry University