Rodin Ferdinand
26 Kennedy court
Cambridge, MA 04529
(767)640-6464
[email protected]
Objective
To achieve the position of an Airline relationship manager in a reputable company such as yours that will allow me to utilize my skills and grow my career with the airline
Summary
Wide experience in travel agencies and airline operations; background includes management of airfield within the US in particular the US Army and consultation services in emergency preparedness. Very talented and highly skilled communicator who has the ability to communicate and interact with individual at all levels of the company. Some of my key skills include: public relations, Quality improvement. Team coaching and performance, labor relations, profit management and project planning.
Experience
Airlines public relations manager 2009- Present
Timely Cruise lines, Miami, FL
Instrumental in establishing customer conditions and specific terms of service; initiated operational procedures driven by competitive rates; provided legal support and appropriate business practices; Begun and achieved lucrative contracts with various travel operators; enhanced the prospects of the business by developing a new way of relating with other airline operators.
Relationship manager 1999-2009
Northwest Airlines Minneapolis, MN
Managed 40 staff members, whose responsibilities included handling ground operations, ticketing services, daily fleet services for both outbound and inbound flights; managed personnel development and issues to do with labor relations; Directed four renovation projects and safety improvement programs; Developed several strategies aimed at fostering teamwork among the agencies working with the airline so as to improve the overall efficiency of the airline operation; secured competitive contacts to provide 11 fleet services per day and therefore reduced operating and labor expenses.
Education
Bachelor of tourism and travels, 1998
Achievers College, Boca Raton, Fl
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